Hi Melissa1984,
Thanks for reaching out to the community! I understand that your thermostat is currently reading an incorrect temperature. It is displaying 83°—well above your 70° set point—despite your other thermostats confirming the room is actually between 66° and 68°. No worries, I’m happy to get this sorted out!
To continue investigating this, I’d like to ask for the following information:
- What is the specific model and generation of the Nest Thermostat? Here’s a helpful article on how to identify your thermostat model.
- When did you first notice this issue starting?
- When was the thermostat installed?
- Where is the thermostat located (room and wall or stand)?
- Have you made any recent adjustments to your HVAC system?
- Did your property experience any recent power outages or electrical surges?
- Could you please specify the country where the thermostat is being used?
Keep me posted.
Best regards,
Jenniffer
