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Link 4th generation thermostat to Alexia

Mgrace47
Community Member

‎07-16-2025 02:44 PM

Having difficulty linking 4th generation thermostat to Alexia.  Alexia recognizes my two third gen thermostats. Google Home recognizes my 4th and two 3rd gen thermostats. Help requested.

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AndersC
Community Specialist
Community Specialist

‎07-21-2025 07:24 PM - edited ‎07-21-2025 07:26 PM

Hi @Mgrace47,

 

Thank you for posting in the community. I understand you're having some inconveniences linking your Nest Learning Thermostat 4th Gen to Alexia, unlike your other two Nest Learning Thermostat 3rd Gen devices. I'm happy to help.

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.
To help us assist you better, please include the link to your 'Community Thread' and your 'Community Username.'
Don't hesitate to reach out if you need help or have more questions in the future.

 

Regards,

Anders

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