My Nest thermostat won't connect to WIFI nor APP

[steveyzhou]

Try many times, including power recycle the device. No luck. I think the device is defective.

[Jenelyn_O]

Hi steveyzhou,

Thanks for posting in the Google Nest Community forum. A few questions: what Nest Thermostat do you have? Check this link to know what thermostat you have. Since when has this been happening? Also, what troubleshooting steps have you done so far?

Best,

Jenelyn

[Jake]

Hey there,

I wanted to check in and see if you managed to see Jenelyn's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[AbigailF]

Hi steveyzhou,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers, 
Abi