If you need to replace your Nest Doorbell camera, first confirm whether it’s still under warranty. You can find the serial number on the back of the device or in the Google Home app under the doorbell’s settings.
If the device is within the warranty period and the issue is confirmed as a defect, Google will arrange a replacement. If it’s out of warranty, support can give you options for purchasing a new device or other solutions.
Have your purchase proof and account details ready before reaching out to speed up the process.
