03-02-2023 04:36 AM
Hi
I have had a Nest Learning Thermostat installed with the Nest app which works perfectly fine on my phone.
I was wondering if it also linked to the Google Home app as the thermostat is not showing on the list of devices currently. I have tried to add the device but can't seem to link despite both being logged into the same Google account?
Answered! Go to the Recommended Answer.
03-02-2023 09:47 AM
When you install the Nest Learning Thermostat in the Google Nest app, it is supposed to AUTOMATICALLY appear in the Google Home app, provided that you're logging into both apps with the same Google (gmail) Account and have assigned the thermostat to a "room".
However, in recent months many customers in this forum have reported this isn't happening. Many of these customers have used this workaround to fix the problem: In the Google Nest app, create a new, temporary Google Nest "home/structure". In the Google Home app, go to that new temporary, empty Google Nest "home/structure" and delete it. This action seems to force the 2 apps to sync and the thermostat then appears in the Google Home app.
03-02-2023 09:47 AM
When you install the Nest Learning Thermostat in the Google Nest app, it is supposed to AUTOMATICALLY appear in the Google Home app, provided that you're logging into both apps with the same Google (gmail) Account and have assigned the thermostat to a "room".
However, in recent months many customers in this forum have reported this isn't happening. Many of these customers have used this workaround to fix the problem: In the Google Nest app, create a new, temporary Google Nest "home/structure". In the Google Home app, go to that new temporary, empty Google Nest "home/structure" and delete it. This action seems to force the 2 apps to sync and the thermostat then appears in the Google Home app.
03-05-2023 03:35 AM
That worked! Thank you 🙂
03-06-2023 10:19 AM
Hi there,
Chiming in — I'm glad to hear that your issue is already fixed and thanks for the update. Please let me know if you still have any questions or concerns, as I'll be willing to assist you from here. Otherwise, I'll be locking this thread after 24 hours.
I appreciate your help, @MplsCustomer.
Best,
Jenelyn