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Nest Learning Thermostat not cooling

Auggie
Community Member

‎08-28-2023 03:55 AM - edited ‎08-28-2023 03:58 AM

I just installed my Nest Learning Thermostat last night, but it's not cooling. I moved in a month ago and hadn't had cooling issues. 

The AC was cooling perfectly before I installed my Nest Learning Thermostat. 

I'm attaching two before & after wiring pictures. 

 

1000036167.jpg

 

1000036196.jpg

The thermostat is not showing any error.  The AC start running when I set down the temperature but the air coming out through the vents is not that cool. It is just fresh.

Thanks in advance.

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Jenelyn_O
Community Specialist
Community Specialist

‎09-03-2023 01:50 PM

Hi Auggie,

 

Thanks for posting in the Google Nest Community forum. I'm sorry for the delay. I'd like to know more about it. Could you please provide your Nest Thermostat power readings? Also, try to restart your thermostat to update its software to see if it will provide codes or messages to isolate the issue further.

 

You can follow the guides below:

 

Check the thermostat power readout

 

  1. Go to your thermostat Quick View menu.
  2. Go to Settings.
  3. Look for Technical Info.
  4. Select Power.

 

Restart your thermostat.

 

  1. Go to your thermostat Quick View menu.
  2. Go to Settings.
  3. Look for Reset.
  4. Select Restart.

 

Best,

Jenelyn

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