Nest Theremostat Model T3018US

[Irfankayub]

My nest thermostat model T3018US will not connect to the wifi. I have another nest thermostat same model working fine. I have resetted the thermostat still will not connect.

[aatienza]

Hey Irfankayub,

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. Is this your first time setting up your thermostat? Are you getting any messages while connecting your Wi-Fi network? How far is your thermostat from your Wi-Fi network? Also, what country are you located in?

Looking forward to your response.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie