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Nest Thermostat Settings Missing in Home App

rmroberts
Community Member

‎03-25-2022 02:54 PM - edited ‎03-25-2022 02:56 PM

Two days ago I reset the WiFi connections and removing my Nest Thermostat from the Home App and Nest app. Since adding the Thermostat back to these apps I've lost some Thermostat features in the home app. I can no longer change the mode to anything but Off or Eco and I no longer can check my usage history. Prior to two days ago these features worked fine. The Nest App works fine it's just the Home App that's causing me issues.

I've searched everyone online and can't find a fix. Any help would be appreciated.

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2 REPLIES 2

rmroberts
Community Member

‎03-26-2022 08:51 AM

Factory resetting the thermostat fixed this issue.

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Ryan_G
Community Specialist
Community Specialist
In response to rmroberts

‎03-26-2022 05:31 PM

Hey rmroberts,

 

Thanks for posting here in the Google Nest Community and it's great to hear that it is up and running now.

 

If you have any other concerns, let us know by creating a new thread as this one will now be closed.

 

We're glad to have you here in the forum.

 

Best regards,

Ryan

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