Nest Thermostat

[ktouf]

My nest thermostat worked ok from November to mid January.

Since then the fan does not start when in heating mode. This happens now about once per week.

Have tried all possible ways to get it working as it should. My schedule is simple 21 degrees at 7,30am then 18 degrees at 930pm all 7 days of the week.

[Anonymous]

Have you tried resetting the thermostat completely?

[ktouf]

yes I did the reset twice

[Anonymous]

Have you checked with your HVAC tech relating to this recently?

[Jenelyn_O]

Hi there,

Thanks for the help @eveluna.

ktouf, thanks for reaching out and for being a step ahead of us. I'm sorry that the issue persists.

To isolate the issue, make sure that the fan is working independently.

You can try the steps here: 

1. Press your thermostat ring to open the Quick View menu.
2. Select Fan.
3. Turn the ring to select how long you'd like your fan to run.
4. If you have a multi-speed fan, you'll also be able to set your fan speed.
5. Your fan will turn off automatically after the time you've selected.
6. You can turn the fan off early by selecting Stop fan from the fan menu. You'll see a spinning fan icon on your thermostat's screen to let you know it's running.

You can also click this link to learn more.

Best,

Jenelyn

[Jenelyn_O]

Hi ktouf

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Jenelyn

[Jenelyn_O]

Hi ktouf,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Best,

Jenelyn