07-06-2023 06:40 AM
I have the thermostat set to 78 degrees in the cooling mode. Sometimes it will not start cooling when the room temperature exceeds the set temperature. Example: Room temperature shows as 85 degrees.
07-10-2023 07:20 PM
Hello GerryD,
Thank you for taking the time to let us know about your inquiry. Let's sort this out.
To isolate:
Keep me posted.
Regards,
Mark
07-13-2023 08:25 PM
Hey there,
Checking back in—how's it going? Please let us know more about the questions above so we can move forward.
Thanks,
Mark
07-14-2023 01:53 PM
Hi GerryD,
Markjosephp (Community Specialist) posted a new reply in Nest Thermostats on 07-10-2023 07:20 PM:
Hello GerryD, Thank you for taking the time to let us know about your inquiry. Let's sort this out. To isolate: Does it show any time temperature for how long it would take? Does it show a "Starts in" message when you set a target temperature? Is it the same when activating your heating unit? Does it have a C-wire installed? Gather the power readouts in the Technical Info settings. Keep me posted. Regards, Mark
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07-14-2023 11:38 PM
Hi GerryD,
Thanks for the update. You can check the Eco Temperature settings in the Nest app. Make sure that there is a temperature range set so that when the thermostat switches to Eco mode, it'll prioritize the temperature. But please keep me in the loop when you get there so we can check for more settings.
Best,
Mark
07-17-2023 11:50 PM
Hello there, GerryD,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Thanks,
Mark
07-19-2023 12:03 AM
Hi GerryD,
It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.
Best regards,
Mark
07-19-2023 01:37 PM
Okay, if I need additional assistance I will create a new post. Thank you for your assistance.
07-19-2023 07:27 PM
Hello there, GerryD,
Sounds like a plan! It looks like we have come to a solution, so I'm going to lock this thread at this time. Don't hesitate to give us a shout so we can continue where we left off in this conversation with your new thread, or if you need other help.
Cheers,
Mark