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Nest and Dual Fuel

Mindslip
Community Member

I recently installed a 2 stage heat pump inline with my Trane propane furnace. I was able to set the system working correctly with my 3rd gen nest thermostat using the pro setup and setting the system for dual fuel.

My gripe is this is they way Next handles dual fuel is very simplistic. The only way to bring on the propane furnace is if the outside temperature drops below the break over temperature set by the thermostat. My 15 year old Honeywell thermostat lets me specify time to temperature letting the system kick on the gas furnace if the house hasn’t hit temperature in a user defined interval (I set mine for 60 minutes). Only using the break over temperature doesn’t work a lot of the time. If the requested temperature rise and/or the outside temperature is too low, the heat pump will never hit the requested temperature without turning off and turning on the gas furnace. 

As a feature request I would ask that as a minimum, Nest dual fuel has a time to temp setting. Better yet the Nest should do something similar to heat pump balance available with electric aux heat and use AI to learn which combinations of temp rise and outside temp will need gas heat to achieve.

Sorry, just my rant. I really like the Nest with it’s combination of features, Ui and integration with other Google products but if this dual fuel issue isn’t’ resolved I’ll have to switch to an Ecobee.

Cheers, Gordon

9 REPLIES 9

Adderall
Community Member

I am having a similar issue - but I am not sure if Ecobee would be able to handle it.

I am on load controlled power for Heating/Cooling, and I need the thermostat to use propane when there is no power to my heat pump without manually going into the app to turn on emergency heat. 

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for reaching out here in the Google Nest Community.

 

We really appreciate you sharing your thoughts here, Mindslip. Thank you for your feedback and suggestions. 

 

@Adderall, you could go to settings > equipment and then select your heat type and source that it is compatible with your system.


Best regards,

Ryan

Adderall
Community Member

The issue with this is that when the utility shuts off the y wire for load management the thermostat never switches it to propane.

Ryan_G
Community Specialist
Community Specialist

Hi Adderall,

 

Thanks for the reply and we're sorry for the delay.

 

Have you tried checking if we've selected the right heat source and type from the settings?

 

I hope to hear from you soon.

 

Best regards,

Ryan

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

I know it's been a while but I wanted to ensure everything is good here. How's your thermostat now? Have you had the chance to try Ryan's last suggestion above?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba

Mindslip
Community Member

Hi. Thanks for the follow up.

I have the nest configured correctly for dual fuel and it’s working as designed. My issue is there is no options for forcing the gas furnace on by setting time to temperature or a temperature differential to switch from the heat pump to the gas furnace. The only way to enable the gas furnace is if the outside temperature is lower than the user set cutover temperature. ‘

Time to temp and temp differential are basic dual fuel functions that Ecobee and my 10 year old Honeywell thermostat both have. I’m hoping Nest will include this functionality in a firmware update. 

I hope this makes sense. I’m not the only user that has raised this issue.

Thanks

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

You're welcome and we understand how you feel about this. Rest assured that all of your feedback is passed over to the team for further review. 

 

Keep an eye out on this Community page or follow our social channels for news and updates. 

 

Cheers, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba