Thermostat wifi

[BQ]

M’y thermostat has lost connection with wifi. I have followed all the instructions from google several times, plus tried others too. Yet my thermostat still can’t see my wifi network. Any ideas greatly appreciated please? 

[MelbaDT]

Hey BQ, 

Sorry for the delay here but thanks for reaching out. 

Do you still need help with this? If yes, what specific Nest thermostat is this in question? Are you getting a specific code or message on your Nest app or thermostat display? Also, did you try connecting it to another Wi-Fi network like a mobile hotspot if the issue persists?

Keep me posted. 

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — still need our help here?

Best, 

Melba

[MelbaDT]

Hi, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. Should you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best, 

Melba

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan