Hi nileshkmakwana,
Thanks for reaching out to the community. I understand your Nest thermostat device is changing its status to "Away" even though you're home all day. As a result, your house becomes freezing cold if you forget to check it. I know how difficult it is when a feature doesn't work as expected. I'm here to help! To gather some more details, I'd like to ask the following questions:
- What's your Nest thermostat device model? Please check out the following link for your reference: How to tell which Nest thermostat you have
- Which app are you using to manage your Nest thermostat device? Is it the Nest or Google Home app?
- When did you first notice the inconvenience?
Please keep me posted. I look forward to your response.
Best regards,
Juan
