02-19-2023 10:15 AM
I just installed a nest 3rd Gen learning thermostat. This is installed on the top floor which is part of a zone heating system.
I connected to Y,G, W and Rh. Everything seems to install well, but I realized that my outside condenser is constantly running for 30 seconds every few minutes.
Please advise.
02-19-2023 08:17 PM
Can you post a picture of the zone controller wiring?
If you still have it, can you post a picture of the original thermostat's wiring?
I see you don't have a C wire connected and that type of cycling can be caused by it not being installed.
02-20-2023 07:22 AM
Hi please see images
02-27-2023 07:50 AM
Hi everyone,
Thanks for the input, @Patrick_Caezza.
@Charlton, thanks for the photos of your system configuration. A power-related issue might be the reason why you're experiencing a short cycle. As mentioned above, installing a C-wire might help provide power. Please take a look at this article and let us know if you need more help.
Regards,
Mark
03-02-2023 07:51 AM
Hi there, just checking in with you. Did you manage to check the last message?
03-04-2023 08:48 AM
Yes I did, but have not had time to figure how to install a c wire. Not sure what to do because of the hz311 board
03-04-2023 03:29 PM
Hello Charlton,
I understand installing a common wire can be confusing for your zoning board. Installing a Nest Power Connector would help. Here's a quick reference on how it works as an alternative for C wire. Also, if you need help from a professional installer, you can schedule an appointment and get pricing from OnTech, our pro installation partner.
Feel free to let us know if you have more questions in mind.
Regards,
Mark
03-08-2023 10:45 AM
Hey there,
I wanted to check in and see if you managed to see Mark's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
03-10-2023 10:13 AM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake
03-10-2023 10:14 AM
Thanks Jake, yes you can lock it. I haven’t had time to look into this. But will start something new if I encounter something later on. Thanks!
03-13-2023 10:51 AM
Hey there,
I just wanted to let you know that I am going to go ahead and lock the thread. Please feel free to create a new post at any time if you are running into any further issues, as we are always here to help.
Best regards,
Jake