02-17-2024 06:53 AM
My nest thermostat will not reconnect to the wifi. Nothing has changed. I have done resets and typed in the network and nothing works. I have even added the mac address in the router and it still won't connect. Thoughts?
02-18-2024 09:28 AM
Hello, How old is the thermostat? You probably already tried this but did you cycle the power on both your modem and Wifi router?
I see you posted this in the camera and doorbells forum. I'm going to try and move this over to the Thermostats forum so you might get more helpful answers
02-22-2024 04:35 AM
Thanks. Its only about 3 years old
02-22-2024 06:14 AM
Hmmmm, I think your best bet is to open a support ticket so you can speak with an actual Google tech person. Here is the link you need. Once you answer the questions you will have the chance to speak with someone via chat or phone call.