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Nest thermostat

Gray2206
Community Member

Our thermostat keeps increasing the heat to 22 degrees although this has not been set up to do this. Just started recently even when it is on eco mode. We have to manually turn it down.

How do we stop it doing this

Thanks 

4 REPLIES 4

RXShorty
Bronze
Bronze

Hi @Gray2206 

Did you check if there are any routines active within the Google Home or within the Nest App schedules?

Markjosephp
Community Specialist
Community Specialist

Hi folks,

I wanted to ensure that everything was covered here.

Thanks for the input, @RXShorty.

@Gray2206, how's it going? Have you tried checking the Routines in the Google Home app? Please remove any thermostat action that may trigger it to change the temperature randomly — Edit if needed. Also, clear any temperature schedule in the Reset settings.

Let us know how it goes.

Regards,
Mark

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan