Hi Cwmills55,
Thank you for reaching out to our community. I understand you're having trouble setting up your Nest Learning Thermostat (4th gen) with the Google Home app after a reset, as the app is unable to find your device. I'd be happy to help you with this!
To help me best troubleshoot this with you, could you please provide some additional details?
- What is the make and model of the device you are using to set up your Nest Learning Thermostat (4th gen)?
- Are you currently using the latest version of the Google Home app? If not, this Google Nest Help Center article provides helpful instructions: Update the Google Home app.
- When you try to "add" new devices within the Google Home app, does your Nest Learning Thermostat (4th Gen) appear in the list of available devices?
- Is your mobile device's operating system up to date?
Additionally, it can be helpful to confirm the reset process was completed successfully. You might find this Google Nest Help Center article useful for reviewing the steps: Restart or reset a Nest thermostat .
Looking forward to your response!
Best regards,
Virna
