New issues Nest Thermostat

[Ryansmith260]

I have lived at this house for 2 years and never had an issue with my thermostat until today i realized it had lost power for the last few days.

This is the wiring setup did i do something wrong when i installed it?

 

 

[Ryansmith260]

 

[Markjosephp]

Hello Ryansmith260,

Thank you for taking the time to let us know about your inquiry. I'd love to know more about this.

You correctly wired your Nest Thermostat based on your old thermostat. To narrow it down, what is the message code or wiring report you're receiving? Could you provide a rundown of all the steps you've tried? Also, please check your thermostat's power readouts under the "Technical Info" settings.

I'll look forward to your response.

Regards,

Mark

[EmersonB]

Hello folks,

@Ryansmith260 I'm dropping by to ensure that everything is covered here. How's it going with your Nest Thermostat? We would appreciate it if you could share with us the information we're asking above. So that we could take a closer look and assist you further.

I appreciate the help, Mark.

Regards,
Emerson

[Markjosephp]

Hi Ryansmith260,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Thanks,

Mark