Request for Nest Learning Thermostat Upgrade Offer Link

[DrewH]

I own a 2nd-generation Nest Learning Thermostat that is scheduled to lose app and Assistant support in October 2025. I understand that Google is offering a $130 upgrade discount toward the 4th-generation model for eligible owners.

I haven’t yet received an email with the personalized upgrade link, so I wanted to confirm my eligibility and request that link directly if possible.

Here are my device details:

• Model: Display-2.12

• Backplate: Backplate-2.21

• Software Version: 5.9.4-5 (updated September 25, 2019)

• Registered Account: Gmail (U.S. region)

Could you please verify my eligibility and send me the link or code to redeem the upgrade offer?

Thank you for your help,
Drew

[TrevorH89]

I too own a 2nd and am trying to get a discount code for the 2nd one.  I got one for the first. 

[GabrielaG]

Hi everyone,

Thank you for reaching out to the Google Nest Community. I understand you're looking for the promo code to upgrade from your Nest Learning Thermostat 2nd gen to the 4th gen. I appreciate the detailed information you provided me. I'm glad to help you get this information.

To ensure you receive all the details about the promo code, the team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there. Your confirmation is crucial to ensuring that I can follow up on your case effectively.

Regards,

Gabriela