cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Reset True Radiant to learning mode

thegios
Community Member

I have made some chnges to the radiators and to the water temp on the boiler, so I need True Radiant to go back in lerning mode so that it learns again how my house hetas-up and cools-down: how can I do that?

19 REPLIES 19

thegios
Community Member

Anyone here please?

Jenelyn_O
Community Specialist
Community Specialist

Hi thegios,

 

Thanks for reaching out. To confirm, in what country are you located? You can enable or disable True Radiant, or change the maximum time it can preheat with Max Duration. Changing True Radiant's Max Duration setting will only affect preheating during the night, specifically after 8:00 PM, since it's designed to keep you from being woken up too early by a noisy system turning on. You can change True Radiant settings on your thermostat or with the Nest app.

 

Google Home app

  1. Open the Google Home app Google Home app.
  2. Tap Favourites or Devices .
  3. Touch and hold your thermostat's tile.
  4. Tap Settings Settings gear Thermostat.
  5. Tap True Radiant to adjust settings.

Nest app

  1. On the app home screen, tap Settings Nest settings icon.
  2. Scroll down and select your thermostat.
  3. Tap True Radiant then tap the switch to enable or disable it.
  4. You can also choose Max Duration to limit how early your system can start preheating at night.

With the Nest thermostat

  1. Press the thermostat ring to open the Quick View screen.
  2. Select Settings Nest settings icon Nest Sense True Radiant.
  3. Choose No to disable it or Yes to enable it.
  4. Choose Max Duration to change how early True Radiant will start heating at night.  Select Nest Sense 

 

Best,

Jenelyn

I'm not sure why my question was misunderstood, yet it was quite clear... Le me try again:

 

- when I installed the nest learning thermostat I turned on the true radiant and it learned the heating/cooling curve of my house

- recently I have made some changes to boiler and radiators, so the heating/cooling curve of my house has changed, as a matter of fact the heating is overshooting: if I set 21 degrees at 08:00 am I can see that it starts heating earlier, but at 08:00 am I get 22 degrees, reason being that the thermostat is using what has learned before the changes I made

 

How can I deleted what the thermostat has learned about how my house heats up and cools down so that true radiant works fine without overshooting?

zoeuvre
Community Specialist
Community Specialist

Hi folks,

 

@thegios, chiming in—let's try this way: 

 

  • On your Nest Learning Thermostat, go to the main screen and press the unit to bring up the menu.
  • Scroll through the menu options and select "Settings."
  • Select "Reset".
  • Look for an option called "All Settings". Select this option to initiate the reset process.
  • Confirm the reset to proceed.
  • After reset, reconfigure your thermostat with your preferred settings, including heating/cooling schedule and temperature preferences, to enable the thermostat to learn the new heating/cooling curve.

 

A learning reset erases learned patterns, allowing the thermostat to start from scratch and adapt to new conditions and heating system changes. Resetting learning capabilities resets personalized settings like auto-schedule and temperature preferences, so be prepared to reconfigure these settings after the reset.

 

Let us know how it goes.

 

I appreciate your help, Jenelyn. 

 

Thanks,

Zoe 

thegios
Community Member

After reset, Auto Schedule and Sunblock show LEARNING but True Radiant shows READY 

See here: https://photos.app.goo.gl/6YLvMtegbVd7RbEL8 

thegios
Community Member

@zoeuvre any feedback here? The thermostat is overshooting of 0.5 Celsius degree.
As you can see from image > https://photos.app.goo.gl/6YLvMtegbVd7RbEL8

Auto-Schedule is ON LEARNING, Sunblock is ON LEARNING but True Radiant is ON READY.

thegios
Community Member

@zoeuvre I need an answer here, please. A product I bought is not working as expected.

Thx

thegios
Community Member

@zoeuvre I think I deserve an answer here. Thx

thegios
Community Member

I have changed boiler so I have completely reset the thermostat to have it re-learn, especially the heating/cooling curve, so that true radiant can work properly. Yet, it's overshooting by 0.5 Celsius degree, sometimes also by 1 degree!

In the morning I want 20 Celsius degrees at 7.00am but when I wake up house is at 20.5.

Things get worst during the day: since I want 20 degree constant the whole day, the boiler turns on only if temp gets lower than 20 by a few degrees (not sure how much) but it should stay on just enough to re-establish 20 degrees, but by 7pm I have 21 degrees in the house.

thegios
Community Member

So anyone who can shed some light here?

thegios
Community Member

Funny... So.eone noticed two posts of mine have same root cause but no one has yet replied...

thegios
Community Member

Anyone here?

thegios
Community Member

Anyone here please?

thegios
Community Member

I want an answer

thegios
Community Member

Anyone here?

thegios
Community Member

Is there anyone who can help me wityh this please?

This is getting ridiculous!!!

Markjosephp
Community Specialist
Community Specialist

Hello everyone,

I'm dropping by to see how I can help.

Thanks for your assistance here, Zoe.

We're sorry for the late response, @thegios. I'm sorry to hear that you're experiencing issues with your thermostat even after resetting it. Overshooting can indeed be frustrating, especially when you're aiming for precise temperature control. Here are a few suggestions to help address the problem:

 

  1. Make sure that your thermostat's software is up-to-date.
  2. Ensure that your thermostat is not exposed to direct sunlight, drafts, or other factors that could affect its temperature readings. Incorrect placement can lead to inaccurate temperature readings and may contribute to overshooting.
  3. Experiment with different temperature settings and observe how the system responds. It may take a bit of trial and error to find the optimal settings that prevent overshooting.

 

I hope these suggestions help resolve the overshooting problem you're facing. Let us know how it goes.

Warm regards,
Mark

@Markjosephp probably you haven't read and fully understood my problem. I perfectly know why the thermostat is overshooting: it is using the old heating curve. What I want to know is how to put back true radiant in learning mode, so that the thermostat can re-learn a new heating curve.

thegios
Community Member

Anyone here?