Temp problem

[msinnott]

My lowest temperature setting is 65 degrees. When I woke up this morning it was 61. When I got home just now it was 63.

[aatienza]

Hey msinnott,

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. What type of Nest thermostat do you have? When was the thermostat installed? When did the issue start? Also, what country are you located in?

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,
Archie

[EmersonB]

Hi everyone,

@msinnott, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

I appreciate the help, Archie.

Regards,
Emerson