Trying to set up my nest Thermostat

[CatlinLucy]

Im settting up my new nest but it wants me to log in to my account and i dont know my password it gave me a thing to reset but i cant I need to call and get help ive had the email sent changed password with Google but it isnt working

[tajennifer]

Hi CatlinLucy,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your account while you are setting up your new Nest device. I understand that you already tried to reset the password, and you are still not receiving the email to reset it. Don't worry, we're here to help! Feel free to contact us to connect with one of our specialists to provide you the best solution.

Regards,

Jenny