Two homes / one nest account

[ampa]

We love our Nest Thermostats, and all our Nest products. They have helped us keep our peace of mind while managing two homes, quite far apart. We have 1 nest account that works great, but  the "Outside Temp" as noted on each of the Nest Thermostats are the same, which is ok, but annoying because its obviously wrong.

Is it possible to have the proper times and temps displayed in each location with one account?

[Patrick_Caezza]

Did you great a 2nd home in the app for your 2nd home?

If you have both in the same home then the only way to fix it is to create a 2nd home in your account and move the thermostat there.

[MelbaDT]

Hey folks, 

Thanks for your suggestion, Patrick_Caezza. 

ampa, how's your Nest thermostat now? Were you able to try Patrick's suggestion above? If yes, how is it?

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — still need our help?

Best, 

Melba

[ampa]

Yes! I have been traveling, and unable to promptly respond.

I do need some help!

[ampa]

How do I do that?

[Patrick_Caezza]

Just follow the instructions here on how to create a 2nd home in the Nest app.

There are also instructions on how to move devices between homes.

https://support.google.com/googlenest/answer/9293015?hl=en&co=GENIE.Platform%3DiOS&oco=0#zippy=%2Cmo...

[MelbaDT]

Hey folks, 

Thanks for the link, Patrick_Caezza. 

ampa, no worries and you take your time. Let us know if you've already tried the steps on the link that Patrick provided above. 

Best, 

Melba

[MelbaDT]

Hey ampa, 

It's me again — still need our help?

Best, 

Melba

[MelbaDT]

Hi, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best, 

Melba