02-16-2023 04:04 AM
What's the best way to determine if heating are currently turned on by the Nest E thermostat by looking at the Nest app ?
02-20-2023 02:23 PM
Hello dbch,
Thank you for taking the time to let us know about your inquiry. I'd love to help.
The best way to determine if the system is running and heat is activated is when the screen turns orange. But how's your thermostat? Are you experiencing any problems? Please let me know so I can assist you further.
Regards,
Mark
02-20-2023 02:38 PM
Thanks, what I don’t understand is how to determine from the Nest app if my Nest E has activated or not the radiators
02-27-2023 08:19 AM
Hi there,
I understand the Nest app can be confusing. The app will only show an indicator if the system is on and if the set temperature is changing. Also, if an issue occurs, the app will let you know and show a report. Please check out this guide to ensure that the notification is enabled.
Feel free to let us know if you have more questions.
Thanks,
Mark
02-27-2023 08:21 AM
I don't understand what's the indicator is the system is on that is shown by the app, can you please clarify? It would be nice if you could include a screenshot as well, thanks
02-27-2023 10:44 AM
Hi dbch,
I've got you. Here's an article with sample photos of what it looks like when the heating is turned on. Also, apart from the color indicator, you might have seen "Heat set to," and the screen would turn gray when the system was off or if it reached your target temperature.
Let me know if you need more help.
Regards,
Mark
03-02-2023 11:20 AM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
03-03-2023 10:24 AM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake