09-26-2023 10:30 AM
Is there a way to have Google Wifi record/report when it loses internet connectivity?
We are having occasional temporary outages, and I'm not sure if it is a device issue, wifi issue, or broadband issue.
I have 3 Google Wifi pucks. All 3 are hard-wired.
09-26-2023 11:50 AM
I am also having these occasional outages. They started about a week or so ago.....the logging on this system does not appear to be available to the end users....which is nanny state annoying.
I have a Nest Wifi Pro system with the main router + 2 nodes. I've started keeping a log but I am experiencing outages multiple times per day that last 15-60 seconds. To troubleshoot, I have connected my computer directly to my modem (bypassing the Nest Wifi) and I had no issues.
I'm relatively certain the problem is with the Nest Wifi. Need to figure out how to even report the problem.
09-30-2023 09:02 AM
Are you losing connectivity to the internet, or is your device dropping and reconnecting regularly from the AP?
10-08-2023 11:02 AM
Hi folks,
That certainly isn’t the experience we want you to have and apologies for the delay.
We’re afraid this feature is not available. We appreciate you sharing your thoughts with us, and we're always looking for ways to improve. You can send feedback about it. Let us know if you have other questions or concerns, we’re here to help.
Best,
Dan