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Connection error Pixelbook

Meezzio
Community Member

Hello,

I am having a periodic problem that I would love to solve. I use a Pixelbook at home and fairly frequently when connected to my Nest WiFi a box pops up saying that I may need to go to a login page and I cannot access the internet.

Typically what I do is hotspot off my phone and the next day everything is back to normal, but ideally, I wouldn't have to do this.

Any ideas?

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi Meezzio,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Google Nest Wifi. I'd love to know more about this and I have a few questions:

 

  • When did the issue start?
  • Are you only getting this message on your Pixelbook?
  • What's the exact message that you're getting?

Looking forward to your response.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Meezzio,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi Mezzio,

I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff