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maderholt
Community Member

I am 74 and would like to talk with someone. I have had "2 Wifi points offline" for some time and I have no idea how to get them back online. I need some help.....please

 

3 REPLIES 3

MrVacca
Silver Product Expert
Silver Product Expert

Hi @maderholt 

I am sorry for your frustration and would be happy to help assist.  Have you tried unplugging the points, leaving them unplugged for a minute and then plug back in? 

If you've done that, have you tried to do a factory reset on those two wifi points? 

Jeff
Community Specialist
Community Specialist

Hi, maderholt.

I just wanted to follow up real fast to see if you still needed help here and if you saw MrVacca's reply. If you are still struggling with this and need more support, please let me know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.

As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.

Thanks