08-02-2022 02:20 PM
All of a sudden ps5 and Xbox 1s will not connect in my son’s room. Started when we began using the mesh expanders as a router. What do I do? Was told to get port keys, where do I put those into google home?
08-09-2022 10:06 AM
Hi Mamundson,
Sorry about the connection issues you're having with your gaming consoles. I imagine that's frustrating for your family. Let's take a look at the situation and see what is going on. Adding a point to the network shouldn't affect any of the devices and their ability to connect. I have a few questions to help us get troubleshooting started.
If there are any other details you can provide, they would help out as well. I look forward to hearing back from you.
Thanks,
Jeff
08-12-2022 09:58 PM
Hi Mamundson,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
08-17-2022 04:33 PM
Hi Mamundson,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward