Google Nest Router Died

[evanp2]

My nest router completely stopped working. I was streaming TV and wifi cut out. I check the router and it was plugged in, but no lights were on. I tried a different plug, nothing. I tried holding the reset button, also nothing. Any other ideas? 

Assess Point is fine and modem is fine, just the main router of the mesh network. 

[EdwardT]

Hi evanp2,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Google Nest router. I see that you already tried some troubleshooting steps. To isolate the issue, could you check if your phone can detect the router's temporary setup network?

Thanks,

Edward

[EdwardT]

Hi evanp2,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi evanp2,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward