Google Nest WiFi AP (firmware version 1.56.463275) poor performance

[hoskamoen]

After the update, performance reduced by 50%; ISP confirms proper speed up to the modem. 

[ahsan-ashraf]

I have good internet speed per google home. However my wifi speeds are way down today. Unsure when I received these updates so it's hard for me to identify if my issues are firmware related. My two Nest points are barely meshed and wifi is a trickle near them.

[hoskamoen]

I have a well-meshed network (great), but I'm struggling with poor performance, which is down about 50% from before I noticed the issue. I even tried setting the router alone, without the access point in bridge mode, but I encountered a performance challenge. Looks like the next step is trying another router, but this is another Google product, and I may have the same concern. 

[hoskamoen]

After the update, Internet performance has reduced by 50%. The ISP confirms proper speed up to the modem; however, performance is then completely lost. Worked great until after the update. 

[ahsan-ashraf]

My issues may not have been related to firmware. After power cycling my Xfinity modem (bridged) and restarting my nest wifi system (a mix of Google and nest with 4 back hauled and 2 points), my performance at the points returned to about 50% of Ethernet speeds which is what I'm used to. The odd thing is before the network restart even my backhauled routers were terribly slow with wifi.

[hoskamoen]

Thank you. I have tried restarting the modem, router, and access point as well. No change in performance, 50% of what it was before the update. 

[ByronP]

Hi Folks,

Thank you for reaching out to the community. I understand you're experiencing trouble with your Nest WiFi Router and Nest WiFi AP, and that their performance has been reduced by 50% after the update. I appreciate all the troubleshooting efforts you've made. Don't worry, I'm glad to help.

For better assistance, please respond to the following questions:

• When did the situation start?
• How often does this happen? is it continuously or intermittently?
• What's the approximate size of your home or apartment in square feet?
• Have there been any recent changes in your network setup?
• How many devices actively use the internet at once?
• Do you use a modem and router combo?

Please keep me posted on your findings.

Regards,

Byron