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Google nest Wi-Fi points weak connection

Jdola1971
Community Member

I have two Google nest points and have had no issues until about a week and a half ago. Now getting weak connection daily on them. Constantly restarting to fix the issue. It will be good for a while but then go back to week connection. Is anyone having similar issues or anyone aware of a recent update.

Note nothing has changed on my end. I have not moved anything around or relocated the router or points. Speeds on the Google nest Wi-Fi router itself seem to be fine, only appears to be affecting the points.

 

5 REPLIES 5

tkaryn
Community Member

I'm having the same issue and it's driving us insane. They were the ~perfect~ solution to our long narrow apartment with internet plug only on one end, but it's so bad now, it doesn't even work. Wondering if it's planned obsolescence because of the new products coming out.

noviceNetworker
Community Member

This is also my experience in the last couple of weeks.
My Nest Wifi Point keeps disconnecting or going offline, seems like the only remedy is to unplug it and wait a few minutes and then plug it back in.


moralesvicente
Community Specialist
Community Specialist

Hey Jdola1971

 

I understand you may be encountering difficulties with your Google Nest Wifi points. I can certainly offer assistance with modifying your DNS settings, should that potentially resolve the issue. 

 

Regards

Daniel 

BigSqueek
Community Member

I'm also having the exact same issue! Perfect connections for my five devices---now, all weak connections save for the closest point (next to my router). This happened out of nowhere and resetting my Internet did nothing. 

Hi Folks, 

Thank you so much for reaching out to the community. I understand the situation that you are experiencing with your wifi points.

Here is another helpful article that you can take a look at: Mesh test guide: Improve your network performance.

I hope this helps,

Daniel.