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Google nest router set up

govman49
Community Member

I have a google nest router and two points.  When attempting to set up the router through google home, it always uses the wrong wifi address which is not active.  How do i get it to the correct wifi address.

thanks

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

If you're trying to set up a new Nest Wifi network in a Google Home home that already has one, you must delete the current network from your Google Home home first. See:


I don't work for Google.

Jhonleanmel
Community Specialist
Community Specialist

Hey folks, 

Thanks again for helping here, @olavrb
@govman49, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. 

Best,
Mel

JenniferV
Community Specialist
Community Specialist

Hello govman49,

 

It's us again. We wanted to check if you still need help or have other questions and concerns. Feel free to let us know if you do.

 

Thanks for the help here, olavrb and Mel.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer