Hi Achikzai,
Thanks for posting. I'm sorry to hear about the situation you are experiencing with your Google Wifi that restores after a power outage. Don't worry; help is here.
The recommendation would be to do a manual restart when the power goes up again. Here is how:
- Disconnect the modem from its power source.
- Unplug the Ethernet cable and power cord from the parent point. In case you have another Google WiFi device, please complete the same process.
- Then leave everything unplugged for 2 minutes.
- Check the make and model of the modem, and make sure there isn't a backup battery. If there’s a backup battery, remove the battery; otherwise, it won't perform a power cycle.
- Connect the power cable to the modem and allow the modem to fully turn on before proceeding. This process can take up to a minute.
- All light indicators should be solid colors.
- Connect the Ethernet cable, then the power cable, to the Google Wifi. Wait until the modem is fully back online.
- Connect the power cable to the other Google Wifi devices if available.
Please keep me posted.
Best regards,
Jenny
