09-30-2022 06:36 PM
Hi there. I just switched from Comcast to Sonic Fiber (1GB).
When I connect my MacBook via WiFi to the Sonic BGW320, I get ~450 Mbps download speed, and ~450 Mbps upload speed.
When I connect my MacBook via WifI to my Google WiFi unit (model H2D), which is plugged into LAN port 1 of the BGW320, which supports up to 5G full duplex (and is set to "Auto"), I get ~260 Mbps download speed, and only ~9 Mbps upload speeds.
Anyone know how to remedy this? I have 1 of the Google H2D (AC2200) units, and 3 of the AC-1304 units connected to it, so I'd like to leverage them if possible.
Note that at one point I disabled the WiFi on the BGW320 to see if it was interfering, but it didn't seem to make any difference.
10-04-2022 11:18 AM - edited 10-04-2022 11:21 AM
Thanks for posting — let's see what's going on.
Are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices?
Give these steps a try:
Let us know how it goes.
10-07-2022 01:26 PM
Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread, and the Community will be happy to lend a hand.
10-08-2022 03:03 PM
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.