Internet connection lost on Macbook(ventura). It connects again if I change network name or its pwd

[MarcoBolanos]

I have two Macbooks on my network. They lost internet connection al of a sudden. Just these two computers lost internet connection, the rest of the devices continued working fine. iPhones, iPad, old iMac with no Ventura, Windows PCs, android phones, none of these have issues, just the Macbooks running ventura. I have been troubleshouting and found out that if I change the network name and/or network password, the Macs are able to connect again. If I connect to the guest network, they will connect with no issues. Any idea what could be causing this problem? I am using Google Nest WIFI.

[olavrb]

Try the suggestions in this earlier reply:

• https://www.googlenestcommunity.com/t5/Nest-Wifi/MacBook-Pro-randomly-drops-connection/m-p/330741/hi...

[MarcoBolanos]

No luck with those recommendations. Both computers keep disconnecting from the Internet.

[LovelyM]

Hi folks, 

@olavrb, thanks for the assistance.

I'm sorry for this experience, @MarcoBolanos. Please make an IP reservation for your two computers. After that, go ahead and set a static IP address for them.

Let me know how it goes.

Regards, 
Lovely

[MarcoBolanos]

The issue persists after applying the changes. 😔

[AbigailF]

Hey again MarcoBolanos,

I'm sorry to hear that you're still having an issue with your Google Nest Wifi. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,
Abi

[MarcoBolanos]

Done!

[AbigailF]

Hello MarcoBolanos, 

We got your form — thanks for filling it out. Keep your lines open as our team will reach out to you via email anytime soon. 

Also, please continue the conversation there as this thread will be locked after 24 hours.

Cheers, 
Abi

[LovelyM]

Hello MarcoBolanos, 

I'm checking in to see if you have tried the steps I suggested above. Please inform me if you still need help.

Cheers, 
Lovely

[AbigailF]

Hey MarcoBolanos,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 
Abi

[MarcoBolanos]

I did the changes and am still testing. Sometimes it takes time for the issue to appear again. Will keep you informed in a few days

[MarcoBolanos]

Please don’t close the thread yet. I am still testing

[AbigailF]

Hi there MarcoBolanos,

Thanks for the update. We'll keep this thread open for a few more days to give you time to reply. Let us know if you have any other questions or clarifications for now.

Regards,
Abi