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Issue with PBS being blocked on Roku

Elliemp
Community Member

Apparently this is a known issue with PBS, but I  can’t figure how to see if doubleclick.net is blocked on my Nest Wi-Fi system. Any help greatly appreciated.

1 REPLY 1

Rusell
Community Specialist
Community Specialist

Hi Elliempo,

 

Thanks for posting in the community! I'm sorry to hear that the website (doubleclick.net) is blocked. I'm happy to help!

 

 

In order to better understand the inconvenience. I would like to ask you a few questions.

  • Have you tried using a different browser or device?
  • Have you tried using your mobile data instead of Wi-Fi? This is just to know if the inconvenience is with the Wi-Fi or the website itself.
  • When did the issue start?

 

In the meantime, please follow the next steps: 

  • To restrict a website on Google Wi-Fi, you can use the Family Wi-Fi feature to block or unblock adult websites and pause the internet for devices:
    • Set up Family Wi-Fi groups 
    • Use groups to: 
    • Turn on site blocking 
    • Pause the internet for a group of devices 
    • Schedule pauses for routines like homework time or bedtime
  • Clear cache 

 

In the meantime, if you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!

 

Best regards,

Rusell.