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Issues replacing OnHub router with Nest Wifi

Ptper21
Community Member

I was hoping it was a quick swap of my OnHub with Nest but I am having issues and now had to remove my OnHub and go back to internet provider wifi. I have a Fios-G1100 that I ran my OnHub through. I removed it and went to setup my Nest and errored out. After hours of trying to setup I tried to go back to my OnHub and it would not accept it and set it back up. I eventually had to go back in an turn on my wifi from the Fio-G1100 and turn the wifi back on to get wifi back in my house. Any ideas on what I am missing in the setup?

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Does this tell you what you need to know to get it up and running?

Sounds like getting this to work is a bit finicky.


I don't work for Google.

Jeff
Community Specialist
Community Specialist

Hi, Ptper21.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
- Jeff

Jeff
Community Specialist
Community Specialist

Hi again, Ptper21.

I'm just following up to see if you still needed any help or to see if you go things worked out.

Thanks,

- Jeff

EdwardT
Community Specialist
Community Specialist

Hi Ptper21,

 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward