Hi, @Bodesi,
Thank you for reaching out to the community. I apologize that your Google WiFi points are frequently dropping out and reconnecting. Thank you for your effort. I'm happy to help you find a solution.
To better assist you, please provide me with the following information:
- Are there any special characters included in your username or password?
- What Google Nest point do you have?
- Do you use a modem and router combo?
- What’s the color of the light on the parent point?
- Is there a switch on the network?
- How far are the WiFi points from each other?
In the meantime, please follow these troubleshooting steps:
- Remove any spaces or special characters from the SSID or password, if there's any. The SSID and password are both case-sensitive, and if there are special characters or spaces, it might cause connection issues.
- Run a mesh test. If you get a "weak" rating, try moving the Wi-Fi point closer to their primary router or point.
- Restart your device with the power cable.
- Change the DNS.
Please let me know how it goes.
Best regards,
Ana
