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Need to reboot every 3 days to get back to peak speeds

dialoguespring
Community Member

Hi - my Nest Wifi device requires a reboot every 3-4 days. It starts out with gigabit speeds through ethernet, and back the 3rd day, it's dragging slow (single digit Mbs). 

I'm connected to a AT&T Uverse router.

Someone mentioned "network aggregation" as an issue, in another forum. Has anyone seen this type of behavior? 

3 REPLIES 3

LovelyM
Community Specialist
Community Specialist

Hello dialoguespring, 

Thanks for reaching out. This certainly hasn't been easy on you.

A few questions: when did the issue start? Were there recent changes in your network? Is there a switch in your network? What troubleshooting steps have you tried?

Please enable bridge mode for your AT&T Uverse router to avoid double NAT issues on your network setup. If that did not resolve your issue, perform a factory reset on your entire network. Check out this article for more information.

Looking forward to your response.

Many thanks,
Lovely

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Kind regards,

Dan

LovelyM
Community Specialist
Community Specialist

Hi dialoguespring, 

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Cheers,
Lovely