Nest Wifi Pro 3 pack showing 3 connections on printer UI

[TheBigL42]

Hello!

I recently installed a Nest Wifi pro 3 pack in my home. My canon laser printer which has been working well until now, is no longer discoverable by any of my LAN/WAN devices since connecting it to the wifi pro. 

I disabled the wifi on my modem/router but when attempting to connect to the WAN it shows 3 separate connections all showing my network name. It shows "(SSID)1"  times and then "(SSID)6" 1 time. Is there a setting on the Pro that causes this to happen instead of a single network being shown? Hardwire isn't currently an option until I snake another Ethernet and can't seem to figure it out. Thanks for reading 

[MichaelP · Accepted solution]

Hello @TheBigL42 

The issue here is really that the printer has not been designed to operate in a network where multiple access points are advertising the same network name (SSID). It may still work, though – just try picking one of those and enter your Nest WiFi Pro system's network password. It will likely connect just fine and will then be part of the new network created by your Nest WiFi Pro system and become visible to other devices on that network. Unfortunately, this may mean picking one of the options at random without knowing how strong the signal quality will actually be. Ideally, connecting it to your Nest WiFi Pro system via Ethernet will provide a better solution.

[TheBigL42]

Thanks for the reply! I was able to do some re-configuring to the wiring and get the desktop connected to the printer consistently now. I actually used some of your advice from another post you answered. You had mentioned an "inner network" and "outer network" and that was the ticket to the desktop issue. For the remote access issue I think i'll need to contact Canon, but I very much appreciate your help and insight! 

[AbigailF]

Hey folks, 

Thanks for lending a hand, @MichaelP.
@TheBigL42, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[AbigailF]

Hi TheBigL42,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

[TheBigL42]

Thank you! My situation is resolved 

[AbigailF]

Hello TheBigL42, 

Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 

Regards, 
Abi