07-11-2023 02:39 AM
Hi,
I'm having slow wireless speeds with Nest Pro Wifi, after a couple of days of having it in place.
My ISP provides 1Gb download, and 100Mb upload speeds. When connected by wire to the main router, I get ~800Mbs download and ~100Mbs upload. When connected wirelessly to any of the Nest APs (which are all connected by wired backhaul), I'm only getting ~370Mbs down and ~70Mb up.
The wireless client is an Android phone, connected via 6GHz and WPA-3, and directly next to the AP. I've occurrences where wireless is at least 800Mbs, so isn't a client speed restriction.
07-21-2023 08:51 PM
Hello JayDeeDaz,
Thanks for reaching out. I'm sorry for this experience.
A few questions: what's your Internet service provider? Are you using a modem-router combo? Is there a switch on your network?
Please give the steps below a try and observe if there are any improvements in your network speed:
Keep me posted.
Best,
Lovely
07-22-2023 12:55 AM
Hi, I did all of the above. Seems to have been a dodgy device. I returned it.
I'll close this issue
07-24-2023 09:26 PM
Hi JayDeeDaz,
We are sad to see you go and we hope we can make up for it in the future. I'll be locking this thread in the next 24 hours. If you have new issues, updates or discussion topics, feel free to start a new thread here in the Community.
Cheers,
Lovely