02-05-2023 03:23 AM
Everything was working fine until I updated my nest wifi to wifi Pro.
I have lost use of my upstairs nest thermostat because I can't configure it to connect to wifi. My Withings Body+ scale won't connect to my wifi anymore. I couldn't setup my ring doorbell until finally used an iPad. I use a pixel 7pro and apparently any device that requires me to setup wifi through my phone fails if it is a device that needs a 2.4ghz connection. I have done ALL the obvious troubleshooting with no resolve. I'm fed up, thought I was upgrading a perfectly fine system but now I have more issues than ever before.
02-08-2023 09:17 PM
Hello Masgitz,
Thanks for posting. I'm sorry to hear that you're having an issue with your Nest Wifi Pro mesh system. I understand that you've done most troubleshooting steps already. Could you list them done so we can check if there's anything else that hasn't been done yet? This will help us isolate the issue better. I'll wait for your update.
Regards,
Abi
02-14-2023 09:43 PM
Hey Masgitz,
Checking back in should you still have some questions here. Let us know by replying to this thread.
Best,
Abi
02-18-2023 10:25 PM
Hi Masgitz,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Thanks,
Abi