02-01-2023 10:23 AM
I upgraded my Nest Wifi to Nest Wifi Pro thinking a wired backchannel would solve this problem but it only became worse. Speed is decent (not great) when I restart the router but drops by 90% within a couple of hours. Restarting multiple times a day helps but that is not acceptable (especially given there is no option to automatically restart the router at a set time). I have a gigabit line and the points are connected by lan. Speed test at the router in app shows 900mbps. Devices get 400ish when I restart but drops to 10-15mbps in a few hours. Anyone has any solutions?
02-01-2023 10:49 AM
Are you saying you have a Pro linked with the Nest Wifi router via ethernet? I was thinking of doing the same thing to salvage the points I have, but this certainly isn't encouraging me to do so. Would you have to run the Nest devices in such a way as to make them a guest network?
02-01-2023 02:19 PM
No I replaced my Nest Wifi with Nest Wifi Pro and connected the three Pros with ethernet. I guess it is my fault for buying another Nest Product after my experience with the previous one.
02-02-2023 05:35 AM
Kinda feeling the same. The previous three generations have been ok, but not great.
02-07-2023 06:56 PM
Hey folks,
Thanks for posting — let's see what's going on.
A few questions: are you using a modem/router combo from your Internet service provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices?
Give these steps a try:
Let us know how it goes.
Best,
Abi
02-07-2023 08:12 PM
Hi @AbigailF ,
I was able to resolve this problem by disabling the option to prioritize video calls.
Thanks
02-07-2023 09:46 PM
Hey jonathangizmo,
Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.
Regards,
Abi