Nest wifi router stopped broadcasting

[Vasse]

Hi , my nest wifi router stopped broadcasting yesterday. It is offline in the Home app.  I have tried to reset it but it start up with a white led after the reset sequence . Anyone any ide how to resolve this issue ?

[olavrb]

If you tried to factory reset like described here using the physical button and it didn't work:

• https://support.google.com/googlenest/answer/6246619?hl=en

It's probably defective. Based on where you live and how you bought it (new?), you might be able to use warrenty or similar.

[Jhonleanmel]

Hey folks,

@olavrb, thanks for the helpful response.

@Vasse, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.

Best,
Mel

[Vasse]

The warranty has expired but after talking with Google they decided to send me a new one ‌‌👍.

[Jhonleanmel]

Hi Vasse,

That is good to hear. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Cheers,
Mel

[Jake]

Hey Vasse,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake