09-19-2023 08:07 AM
I filed a warranty claim and haven’t received anything to confirm. I see from previous posts this has taken over a month. That is unacceptable. Please have someone contact me quickly. Kindly thank you.
Answered! Go to the Recommended Answer.
09-19-2023 12:04 PM
Hi realestateoba,
Apologies for the delays. Can you share the case number you had with our support team so I can further look into it?
Kind regards,
Alex
09-19-2023 12:04 PM
Hi realestateoba,
Apologies for the delays. Can you share the case number you had with our support team so I can further look into it?
Kind regards,
Alex
09-19-2023 12:56 PM
0-7794000035162
09-20-2023 04:27 AM
Hello there,
Got it. Let me check this with the team and get back to you as soon as I have any news to share.
Warmly,
Alex
09-30-2023 12:41 PM
Hey realestateoba,
I see that the team has successfully processed the warranty replacement for your Google Nest Wifi Pro device. If you have other questions or concerns on Google Nest Wifi, you know where to find us. We’ll be more than happy to assist you.
Best,
Alex