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Nest wifi router

realestateoba
Community Member

I filed a warranty claim and haven’t received anything to confirm. I see from previous posts this has taken over a month. That is unacceptable. Please have someone contact me quickly. Kindly thank you.

1 Recommended Answer

Alex_S
Community Specialist
Community Specialist

Hi realestateoba,
 

Apologies for the delays. Can you share the case number you had with our support team so I can further look into it?


Kind regards,
Alex

View Recommended Answer in original post

4 REPLIES 4

Alex_S
Community Specialist
Community Specialist

Hi realestateoba,
 

Apologies for the delays. Can you share the case number you had with our support team so I can further look into it?


Kind regards,
Alex

0-7794000035162

Alex_S
Community Specialist
Community Specialist

Hello there,
 

Got it. Let me check this with the team and get back to you as soon as I have any news to share.


Warmly,
Alex

Alex_S
Community Specialist
Community Specialist

Hey realestateoba,

 

I see that the team has successfully processed the warranty replacement for your Google Nest Wifi Pro device. If you have other questions or concerns on Google Nest Wifi, you know where to find us. We’ll be more than happy to assist you.


Best,
Alex