No wifi through nest

[Jay18]

Internet works via hardwired ethernet.  The nest first glows blue, then pulses blue, then pulses red. No wifi.  What does it mean?

[olavrb]

What the light means:

• https://support.google.com/googlenest/answer/6191584?hl=en

Sounds like it needs a factory reset using the physical button.

• https://support.google.com/googlenest/answer/6246619?hl=en

If that does not help it might be dead.

[Jay18]

Actually, I finally figured out that the issue was a bad Google Nest.  Once I replaced that Nest (that was the main distributor) and did a factory reset the system worked again.  BTW, everything I've learned about computers took 1 or 2 hours.  To check the modem I realized that I could plug the ethernet cable directly into my laptop.  Since it worked, I knew the problem was in the mesh system.  Thanks for the reply!

[AbigailF]

Hey folks, 

Thanks for lending a hand, @olavrb.
@Jay18, I wanted to follow up and see if you are still in need of any help. Please let me know if you have any other concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[AbigailF]

Hi Jay18,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

[AbigailF]

Hello Jay18,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Regards,
Abi