Wifi router warranty claim status

[jc11ca]

Hi, I filed several claims for the wifi mesh routers due to connectivity issues and didn't receive any confirmation - email or call. I wonder where I can find the status for my claims.

[Dan_A]

Hi jc11ca,

We’re sorry to hear about your concern. Could you provide us the case number so we can further look into this?

Best,

Dan

[jc11ca]

Hi Dan, thanks for your reply! Where can I find the case numbers? As I mentioned, I didn't receive any emails or calls.

[Dan_A]

Hey there,

Our team would like to take a look at this since you haven't received an email or call which includes the case number, could you fill out this form and let us know once you're done?

Kind regards,

Dan

[jc11ca]

I filled out the form.

[Dan_A]

Hey there jc11ca,

We got your form; thanks for filling it out. Please continue the conversation there and keep an eye on your email for updates.

Cheers,

Dan