01-30-2024 07:15 AM
Hi
I have a Nest Wifi Mesh working fine in my main house but am having issues with the setup in my office at the end of my garden around 30m away. I have an ethernet cable from the my main router connected to a second router in the office but for some reason the signal is weak. I know the ethernet is working properly as if I connect it directly to my Mac in the Office I get a 300Mbps connection. I also know the second router is working OK as it connects fine to the mesh in the main house.
My main router has IPV6 disables and the DNS entries as 8.8.8.8 and 8.8.8.4
Any help appreciated
Steve
01-30-2024 01:14 PM
Actually it seems that even though the second router shows in the home app as having a wired connection it was actually getting a very weak connection to the house WiFi
02-04-2024 04:39 PM
Hi prices1964,
It sounds like you're experiencing a challenging situation with your Nest Wifi mesh network reaching your office at the end of your garden. While you have a wired connection, the signal strength seems weak. Here are some steps you can take to troubleshoot and improve the situation:
1. Optimize Router Placement:
2. Investigate Ethernet Connection:
3. Consider Advanced Settings:
4. If you're using a modem/router combo, you can choose to set that to bridge mode to avoid double NAT issues. If the issue persists, try factory resetting your network. Take note that this will delete all network data.
You may skip any step that you’ve done already.
Let us know how it goes.
Best,
Dan