02-26-2023 09:10 AM
Just reconfigured my network. Purchase two additional routers that are hardwired over my property. I have three points to fill in coverage. Everytime I try to rename a point, it goes in to a 5-10 upgrade. It finishes, says my network is up to date, then when I click on the point to adjust the settings, it goes right back into the update. Testing mesh connection works fine. I need to be able to turn off the lights and i am not able.
03-03-2023 09:54 AM
Hi eaglefoundry,
Are all the points going into this upgrade loop, or just the additional points you recently purchased? Is it only changing the name that prompts the upgrade, or any sort of management? If you try a factory reset on one of the units caught in the upgrade cycle and set it up as new, does the process still repeat?
Thanks,
Jeff
03-03-2023 10:18 AM
Hi Jeff,
Thanks for the reply. I walked away for several hours and came back and it had resolved. Maybe it just hadn't declared it was updated so the app kept trying. Thanks.
03-06-2023 10:52 AM
Good to hear that it's working well now, eaglefoundry.
Before I mark this one as resolved, I wanted to check in and see if you had any other questions. If you're all set, we can mark this one as resolved.
Thanks,
Jeff
03-07-2023 08:37 AM
Please consider it resolved. Thanks.
03-07-2023 10:47 AM
Sounds good, eaglefoundry. Thanks for checking in.
Hey Community,
As we got our resolution here, I'm going to mark this one as resolved in the next 24 hours. If anyone has any other needs, please feel free to let me know before the lock.
Thanks,
Jeff