Error TIMEOUT_ DNSLOOKUP

[Martians]

According to the logs, it is known that when Google calls intent through the configured action address, there is a probability of an error message "TIMEOUT_ DNSLOOKUP", with a probability of more than 30%. Through investigation, we found that the DNS server, domain name, and network we serve are all normal. The detailed error log is as follows:
"statusType": "EXECUTION_BACKEND_FAILURE_URL_TIMEOUT",
"externalDebugString": "Error querying agent backend. State: URL_TIMEOUT, reason: TIMEOUT_DNSLOOKUP".
requestId:392836115991732072

[sipriyadarshi · Accepted solution]

Hello @Martians ,

Thank you for reaching out with your issue. In the Actions on Google console you have an end point listed (fulfillment URL) . In order to send messages to the server we make use of the fulfillment URL . The "TIMEOUT_DNSLOOKUP" error which you are encountering could be due to no response from the DNS server for the submitted query (fulfillment URL) . Can you make use of some free online available DNS lookup tool to see if your fulfillment URL works fine ? Also, if you don't mind can you provide us your fulfillment URL ?